Cicero Licensing System has a series of core features, all of which can be tailored to conform to your process. If you see something below that you don’t need, we can exclude it from your build. If you have an extremely niche need that no other board will ever need, we’ll collaborate on a solution! Our team has spent roughly a decade curating this list of features for your benefit, and these are only the popular ones!
Streamline Your Team's
Workload
All board staff features exist in the Content Management System (CMS), or “the backend.” The user interface (UI) for every professional licensing system is built with the goal of streamlining your process, organizing the data, and assuring your team that every “i” is dotted.
Board Staff Features
All board staff features exist in the Content Management System (CMS), or “the backend.” The user interface (UI) for every professional licensing system is built with the goal of streamlining your process, organizing the data, and assuring your team that every “i” is dotted.
Licensee Management
Cicero Licensing is built on a relational SQL database made simple for easy manual updates.
Applications
Process applications with ease, with a filterable application queue, custom checklists, and document folders. Automate supporting document requirements based on license type and various flags. If data in the application is incorrect or incomplete, send it back for updates!
Supervision
Track, review and approve pending supervision applications and experience documentation.
Renewals
Automate your renewal process with scheduled opening/closing periods, prerequired CE fulfillments, and automated approvals when everything is in order.
Continuing Education
For boards that are tired of relying on CE Broker, Cicero Licensing can support course sponsor access to send courses straight to your for review and approval.
Complaints & Discipline
Easily process complaints and assign them to your board’s investigation committee.
Email Blasts
Send mass emails to your licensees by license type or license status directly from Cicero Licensing.
Audits
Easily mark a random sample of licensees for audit in the system and generate a spreadsheet all at once! Make this even easier by requiring CE certificates as a prerequisite for renewals.
Access Permissions
Limit individual staff access by specifying their permissions by module and license type.
Automate Verification of Licensures
Provide a list of jurisdiction email addresses, and our professional licensing will generate your verification of licensure, timestamp it, and email it to the appropriate contact.
Licensee & Applicant Features
By creating an account, licensees and applicants instantly gain access to a dashboard designed to fulfill their needs. The licensee dashboard is a feature rich environment that assists them in keeping their data up-to-date throughout the year, not just when they send their renewal form. The licensee dashboard is the cornerstone of our system acting as the line of connection licensees have with your team.
Apply for Licensure
Whether you’re a new user or existing licensee, apply for a new license (or reinstatement) with ease. Gain access to a supporting documentation checklist while pending approval.
Scheduled Renewals
Renewals are scheduled to open and close based on your renewal period. Grace periods can be applied via a license status, and access to the form can be restricted on whether the licensee has fulfilled their CE requirements.
Continuing Education
Licensees can update their CE units throughout the year, track their progress toward fulfilling their renewal requirements and upload their certificates.
Manage Employers
Update your employment information in our professional licensing system as that update happens. Don’t wait for renewals.
Mailing List Preferences
Have direct control of what what contact information you want share with third-parties.
Fee History
See a complete list of all transactions you made through the system, with a link to a printable receipt.
Supervision Management
Establish, manage and terminate relationships as a supervisee or board approved supervisor straight from your dashboard!
Alerts
Receive automated alert messages to your dashboard based on specified parameters. Board staff can also send dashboard alerts manually.
Multiple Professional Licenses
If your board supports the ability to hold more than one professional license at a time, we have solutions for this worked into our data structure and user interface!
BOARD MEMBER FEATURES
The board member dashboard is built as an extension of the licensee dashboard, allowing the board to easily fulfill their duties all through a single login and interface. The board member features are primarily powered by assignments from board staff to ensure they only see items that demand their attention.
Complaint Investigation
Board staff can easily review and communicate and upload supporting documentation for complaints that have been assigned to them by board staff.
Application Review
Investigate applicants with your committee, assigned by board staff for review. Hold an internal dialogue and upload additional documentation.
Board Meeting Records
Always come prepared for the next meeting. Cicero Licensing provides board members with access to a complete record of historical and upcoming meetings and their supporting documents.
Board Resource Files
Utilize a filterable index of board-specific files maintained by your staff.
Licensee Dashboard Access
Do all the above and access your licensee dashboard all from the same interface!
PUBLIC FEATURES
Cicero was originally developed as website management software for large government and corporate entities and is still actively maintained, applied, and updated in this capacity. We recommend merging your licensing system and website into a singular environment for maximum potential. However, below is a brief list of our Cicero Licensing specific features.
Licensee Search
Use an advanced search and filtration tool to gain access to the database’s complete list of licensees, including their consent orders.
Submit a Complaint
A fully integrated complaint form allows the public to submit complaints against a licensee, anonymously if desired, and upload supporting documentation.
Purchse a Mailing List
Vendors and other interested parties can purchase a mailing list spreadsheet from your system.
Request a Verification of Licensure
Licensees, the Public and other governmental entities can request a verification from your system. Delivery can be handled manually or automatically.